Overview

This course will prepare you to:

This training enables partners, and customer consultants to understand, explain, and setup SAP Customer Activity Repository and its surrounding components in a customer environment sharing best practices by experienced consultants.

It will provide an insight into the architecture, supported processes, and configuration of SAP CAR

Skills you'll gain

Others

Content

Introduction to SAP Customer Activity Repository
(Technical) Solution Architecture
POS Data transfer & audit overview and basics
ERP and CRM integration
CAR Analytics for Multichannel Sales Analytics and Inventory Analytics
Omnichannel Article Availability (OAA) (process overview)
Omnichannel Promotion Pricing – Offer UI (OPP) (process overview)
Unified Demand Forecast
Demand Data Foundation
On Shelf availability (activation and usage Scenarios)
Migration process for existing SAP POS Data Management customers
Summary

Audience

Application Consultant
Business Process Owner / Team Lead / Power User
Industry Specialist
Program/Project Manager
Solution Architect

Course Based on Software Release

SAP Customer Activity Repository Application Bundle 6.0 SPS01
SAP S/4 HANA 2023 FPS02
SAP Customer Activity Repository Application Bundle 6.0 SPS01
SAP S/4 HANA 2023 FPS02

Notes

The course material is available in English only.
This workshop covers the technology as well as the business background.
This workshop mainly deals with SAP Customer Activity Repository and the initial setup as well as providing standard scenarios
Topics not covered: Detailed configuration of POS Data transfer & audit (please refer to W26POS), Promotion Management and Promotion handling, OPPS, CARAB Consuming Applications: please check trainings W26PMR, W26RPL.
Methods: Presentations by SAP consultants, system demonstrations, exercises, discussions

Pre-requisite Learning

Recommended
W26POS SAP Customer Activity Repository - POS Data Transfer & Audit Deep Dive Workshop
S4IRT Overview of Functions in SAP S/4HANA Retail
SAP HANA Overview