Privacy Policy

This Privacy Notice ("Privacy Notice") provides you with key information on how and for what purpose Accenture ("Accenture" or "we" or "us") will process your personal data if you agree to interact with us in the context of the LearnVantage Services (as defined in the Enterprise Terms), including by accessing and using the Accenture LearnVantage platform as applicable.

The Accenture LearnVantage ("ALV") is a Learning platform that is available to the public and has been created by Accenture for its clients. This Privacy Notice is not a stand-alone document but supplements the Accenture Privacy Notice.

This Privacy Notice does not apply to personal data that Accenture may process, on Accenture Clients' behalf, when engaged for other type of Services.

Accenture is providing LearnVantage Services to the organization you are affiliated with either as an employee, or contractor of such Organization or one of their authorized partners ("Your Organization"), based on a service agreement between Accenture and an Accenture's client that is Your Organization (jointly "Accenture Client").

You have been selected by Your Organization as eligible to directly interact with us through Accenture LearnVantage and/or offline, to receive the LearnVantage Services that Your Organization has selected.

Individuals who directly interact with us in the context of the LearnVantage Services can have one of the following roles:

• Learners: Individuals who, subject to the access privileges agreed with the applicable Accenture Client, are entitled to access ALV and view the courses available.
• Client Representatives: Individuals at the applicable Accenture Client who might interact with us to provide information on Learners or as necessary to scope the LearnVantage Services.

When a provision of this Privacy Notice applies to whomever is interacting with us irrespective of their role, we will refer to them as "Users".

If you are a Learner: Your Organization or an Educational Partner has provided Accenture with your contact details, so that we can check that you are eligible to engage with us and we can communicate with you in connection with the LearnVantage Services.

If you are a Learner, Accenture might have also received certain organizational data from Your Organization, via the booking form, as required by the nature of the LearnVantage Services.

Please contact Your Organization first if you have any doubts or queries relating to why your personal data has been shared with us. As recipient of your personal data, Accenture assumes that you have been informed and have consented to your personal data being shared with us.

If you agree to interact with us and use the LearnVantage Services, including by using Accenture LearnVantage as applicable, Accenture will process as the data controller the following personal data categories about you, depending on your role.

All Users Accessing ALV

Account Data:

• Name, E-mail address, Phone number, Address/Business address
• Confirmation code, Authentication token

Purpose: Creating Users' accounts in ALV; Enabling Users to access and use ALV; Interacting with Users; Maintaining and managing the business relationship in the context of the Services.

Legal Basis: Performance of the Services; Accenture's legitimate interest to ensure the proper functioning of its business operations and improve its Services and user experience; Accenture's compliance with applicable laws; Users' consent when required by mandatory law.

Demographic Data:

• Location, certification, education/employment history, Job role related information

Note: Users will be asked to provide this information on a voluntary basis.

Legal Basis: User's consent.

ALV Usage Data:

• Online identifiers including IP Address, Device ID, Browser used, Log files

Purpose: Ensuring the operation and security of ALV.

Consent/Acknowledgement Data:

• Information tracking Users' consent/acknowledgment actions when interacting with check boxes in ALV

Purpose: Document Users' acknowledgement of this Privacy Notice and consent, as applicable.

Customer/Learner Satisfaction Information:

• Users' opinions on ALV and the Services

Purpose: Service improvement.

Learners

Service-related Data:

• Course enrollment, Registration of participation, Assessments, surveys about the course
• Any personal data voluntarily disclosed by Learners during their personal interactions with Accenture (e.g., learning sessions, workshops)
• Accenture's Trainers feedback or assessment of Learners
• Self-reflections/feedback from Learners as registered in ALV

Purpose: Provision of the Services that include providing the courses and assessing the learning journey.

Legal Basis: Performance of the Services; Accenture's legitimate interest to ensure the proper functioning of its business operations; Participants' consent when required by mandatory law.

In respect to Accenture's legitimate interests when applicable as legal basis for the processing of your personal data, Accenture is of the opinion that your interests, rights or freedoms do not override its legitimate interests given:

• The transparency that Accenture provides on its processing activities
• Accenture's privacy by design approach
• Accenture's regular privacy reviews
• The rights you have in relation to Accenture's processing activities

To the extent you are asked to click on/check "I accept", "I agree" or similar buttons/checkboxes in relation to this Privacy Notice, doing so will be considered as providing your consent to process your personal data, only when your consent is mentioned as the applicable legal basis in the table above and in those countries where consent is required by mandatory law. In all other countries, such action will be considered as a mere acknowledgement and the legal basis of the processing of your personal data will not be your consent, but any other applicable legal basis as detailed above.

Depending on your role in participating in the Services and/or accessing and using Accenture LearnVantage, we might share certain personal data that identifies you with recipients outside Accenture as detailed below:

For Learners:

• Learner's Organization: Depending on the Services you have been selected for, individual assessment reports, or details about the courses taken.
• Third-party Educational Partners (SAP): Your contact details and information on course registration as required by the relevant third-party provider.
• Communication Services Providers (Zoom): Communication with the Learners; Conducting the learning sessions.

Please consider that, once we share your personal data with any recipients as listed above, any further processing and use of such data by the applicable recipient will be subject to their respective privacy policy.

Accenture may also share your personal data with third-party organizations acting on our behalf, such as our service providers (e.g., the hosting provider of Accenture LearnVantage). Before doing so, Accenture takes steps to protect your personal data. Any third-party service providers to whom your personal data may be disclosed, are expected, and required to protect the confidentiality and security of your personal data and may only use your personal data in compliance with applicable data privacy laws and Accenture's instructions.

As a rule, your personal data processed through Accenture LearnVantage will be stored in Ireland. The Accenture LearnVantage application database is hosted in Ireland. Our Trainers involved in the Services delivery and our technical support team for Accenture LearnVantage might also access and process your personal data from a location outside of your country.

When interacting with us outside of Accenture LearnVantage, your personal data recorded in any documents, including deliverables for providing the Services, will be securely stored in Accenture-managed environments.

If you are located in one of the Member States of the European Economic Area (EEA), Switzerland or in the United Kingdom: Any transfer of your personal data to other Accenture entities based in non-adequate countries will take place in accordance with the applicable data privacy laws and governed by Accenture's Binding Corporate Rules for Controllers. Transfers to third party recipients will be based on an adequacy decision by the EU Commission or any other supervisory authority as applicable or they will be governed by the applicable standard contractual clauses.

If you are in a non-EEA country other than the UK: Any cross-border transfer of your personal data will take place in accordance with the appropriate international data transfer mechanisms and standards, as required by the applicable data privacy laws.

Accenture maintains specific records management and retention policies and procedures, so that personal data is deleted after a reasonable time according to the following retention criteria.

Irrespective of your role, your personal data will be processed and retained for a maximum period of 10 years after the end of the business relationship with the applicable Accenture Client.

In case of disputes or claims, Accenture may retain your personal data as necessary for exercising or defending Accenture's rights until the resolution of the dispute/claim.

Accenture is entitled to retain any anonymized data used for benchmarking and research purposes for an indefinite period.

Accenture follows and implements appropriate technical and organizational measures that are designed to protect your personal data in accordance with the applicable data privacy and security laws. Appropriate protocols, controls and relevant policies and procedures are maintained, considering the risks associated with the processing.

Accenture's applicable security standards are as set out online, accessible here: https://www.accenture.com/client-data-safeguards.

You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:

• Request access to your personal data
• Request rectification of your personal data
• Request erasure of your personal data
• Object or request the restriction of the processing of your personal data
• Request portability of your personal data

To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by sending an email to support@accenturelearnvantage.com.

Contact us to exercise any of your rights at dataprivacyofficer@accenture.com.

For USA, California, Nebraska, and Texas residents only: Do Not Sell My Personal Information | Accenture.

For additional information as to how and why Accenture processes and secures your personal data and what rights you have in relation to your personal data, check Accenture's Privacy Notice.

In addition to the information set out above, please see the Cookies Statement that describes how Accenture uses cookies in Accenture LearnVantage.

This Privacy Notice may be updated regularly, and changes will be reflected in the Accenture LearnVantage. Please check the Privacy Notice link in the Legal section.