Terms of Use

Effective as of January 01, 2026

Accenture PLC ("Accenture") provides access to the LearnVantage Services (defined below) subject to these General Terms of use ("General Terms"), together with any guidelines, rules, notices, or policies communicated or posted by Accenture in connection with the LearnVantage Services, the applicable Order Form, and any documents incorporated by reference, including but not limited to our Privacy Policy and Offering-Specific Terms (collectively, the "Enterprise Terms").

By accessing the LearnVantage Services, clicking "I Agree," registering a User Profile (defined below), or otherwise indicating agreement through a legally valid mechanism, you confirm that you are acting on behalf of your Enterprise and acknowledge and agree that both you (in your capacity as an employee or contractor of the Enterprise) and your Enterprise are bound by these Enterprise Terms. You further represent and warrant that you have the legal authority to bind your Enterprise to these Enterprise Terms. If you or your Enterprise do not agree to these Enterprise Terms, or if you lack such authority, do not proceed and contact your Enterprise representative.

The LearnVantage Services are intended for individuals aged 18 or older (or the applicable age of consent in your jurisdiction). If you are under 18 (or the applicable age of consent in your jurisdiction), do not attempt to use the LearnVantage Services.

"Access Allocation" means a designated right assigned by your Enterprise or Admin (or Accenture as instructed), to a named Enterprise User that permits access to applicable LearnVantage Services strictly for its internal business purposes. The number of Enterprise Users with such Access Allocation will not exceed the quantity specified in the applicable Order Form at any given time and it cannot be designated to an Accenture competitor.

"Acceptable Use Policy" refers to the document available as Exhibit B - Acceptable Use Policy that outlines prohibited activities and expected conduct when accessing or using LearnVantage Services, and related resources.

"Admin" means an administrator that manages the access (incl. designating Access Allocation) and use of LearnVantage Services to your Enterprise Users.

"Admin Console" means the program administration user interface that allows Admins to manage their applicable Enterprise's LearnVantage Services.

"Affiliate" means an entity that controls, or is under the common control of, another entity such as a subsidiary, parent, or other affiliated entity or business. For purposes of this definition, "control" means having ownership of the majority of voting stock or assets of another entity or business.

"Certificate" means a digital or physical document issued by Accenture through the LearnVantage Services to acknowledge an Enterprise User's participation in or completion of a Program or other LearnVantage Service. Certificates are provided for informational purposes only, do not represent an accredited qualification, diploma, or vocational certification under any applicable law, and are not eligible for public funding schemes or government-recognized credentialing.

"Confidential Information" means any non-public, proprietary, or confidential information disclosed by one party ("Disclosing Party") to the other ("Receiving Party") in connection with these Enterprise Terms, whether in written, oral, electronic, visual, or other form, including but not limited to business plans, pricing, technical data, software, user lists, course materials, financial information, and any information identified as confidential at the time of disclosure.

"Educational Partner" means any of the following: accredited universities, educational institutions, third-party licensors, or other non-profit foundations or institutions with which Accenture would collaborate or partner to offer certain LearnVantage Services such as Instructor-Led Trainings.

"Enterprise" means either a commercial entity, government entity, non-profit organization, or educational institution.

"Enterprise Content" means User Content, text, information, communication, or material, such as audio files, video files, electronic documents, or images, that you upload, import into, embed for use by, or create using the LearnVantage Services.

"Enterprise User" means an employee or contractor (including Admin) of the Enterprise or its Affiliates that has been granted an Access Allocation to LearnVantage Services by the Enterprise.

"Instructor-led Training" means the delivery of Programs as a classroom structured set of courses delivered live either physically in-person or virtually via the Internet.

"LearnVantage Content" means all content or other material available through the LearnVantage Services (including Programs) including, but not limited to, information on the websites, on-line lectures, speeches, video or other lessons, applications, pre-assessments and assessments, quizzes, presentation materials, homework assignments, programming assignments, programs, code, licenses, and other images, text, layouts, arrangements, displays, illustrations, documents, surveys, materials, audio and video clips, HTML, and files.

"LearnVantage Services" means Accenture LearnVantage's websites, web-based applications, including any information products, customer support, on-demand courses, trainings, Practice Materials, LearnVantage Content, Programs, discussion or classroom forums, and services such as Instructor-led Trainings, together with any related functionality, and any Software provided by Accenture for use in connection with the LearnVantage Services.

"Offering-Specific Terms" means a set of terms and conditions that applies to a specific portion of LearnVantage Services, as provided or indicated in the respective terms.

"Order Form" means the electronic or written summary presented during the Enterprise User's ordering process, which specifies the LearnVantage Services, quantities, pricing, and any other applicable terms.

"Practice Materials" means any audio, visual, video, text or other content files made available as part of the LearnVantage Services for use in tutorials, demonstrations, training or other purposes as required or instructed by Accenture.

"Program" means a structured set of learning components offered through LearnVantage Services such as Instructor-Led Trainings, together with, where applicable, self-paced modules, labs, assessments, and related materials.

"Purchase Order" means a document supplied by Enterprise Users for their internal administrative purposes to support Enterprise's accounting records and facilitate payment of invoices.

"Software" means any mobile or desktop applications, scripts, instruction sets, and related documentation made available by Accenture as part of the LearnVantage Services.

"Third-Party Services" means any non-Accenture website, application, software, or technology used in the provision of the LearnVantage Services.

"User Content" means forum posts, chat with other Enterprise Users, post content, discussions, materials, media, and other information through User Profile pages and throughout the LearnVantage Services for social interaction.

"User Feedback" means a subset of Enterprise Content that may be any voluntary feedback, suggestions, ideas, proposals, or examples provided by an Enterprise or Enterprise User regarding LearnVantage Services.

"User Profile" means, collectively, the login identification such as a user ID together with a unique user password in order to use, access, or take part in our LearnVantage Services.

Your relationship under these Enterprise Terms is with the Accenture Affiliate identified in the applicable Order Form (the "Contracting Entity"). The Contracting Entity will be the Accenture legal entity located in the same country as the Enterprise User purchasing the LearnVantage Services, unless otherwise specified in the Order Form.

Depending on where the initial Enterprise User enters in these Enterprise Terms, any dispute or claim arising out of or in connection with Enterprise Terms, are governed as follows:

• Enterprise Users located in the United States, Canada, or Mexico: governed by the laws of the State of Illinois, United States, without regard to conflict of law principles, and subject to the exclusive jurisdiction of the courts located in Chicago, Illinois.
• Enterprise Users located in any other country: governed by the laws of Ireland, without regard to conflict of law principles, and subject to the exclusive jurisdiction of the courts located in Dublin, Ireland.

For purposes of these Enterprise Terms, "Accenture," "we," "us," and "our" mean the Contracting Entity identified in the applicable Order Form.

LearnVantage Services are provided to you under a license, not sold. Certain LearnVantage Services or Software may be subject to additional Offering-Specific Terms. If there is any inconsistency between these General Terms and the Offering-Specific Terms, the Offering-Specific Terms will control for the applicable LearnVantage Service or Software.

• Exhibit C - Offering-Specific Terms for Software
• Exhibit E - Offering-Specific Terms for Instructor-Led Trainings

Accenture may make changes to certain portions of these Enterprise Terms from time to time. Accenture will notify you by publishing the revised version of the Enterprise Terms, and may, where such changes are deemed of material significance by us or they are Required Changes, notify you via additional means, such as e-mail.

Unless otherwise stated, the revised Enterprise Terms will be effective 30 days from the publication date. After this period, your continued use of the LearnVantage Services confirms your acceptance of the revised Enterprise Terms.

Any changes to these Enterprise Terms will not materially diminish the scope or the quality of the service provided, unless such changes are deemed required by Accenture to comply with any applicable laws, cybersecurity threats or as otherwise requested by our Educational Partners or third-party licensors ("Required Changes").

You have an obligation to review these Enterprise Terms regularly. Except for the Required Changes, you have an option to object within 30 days from the publication date of the revised Enterprise Terms by notifying Accenture.

Access Allocation. If you received an Access Allocation you are an "Enterprise User", and all references to "you" in the Enterprise Terms will mean such Enterprise and any or all its Enterprise Users, as applicable. You acknowledge that by becoming an Enterprise User, your use of the LearnVantage Services is governed by these Enterprise Terms and potentially other agreements such Enterprise may have with Accenture.

Admin Role. Your designated Admin manages Access Allocations for Enterprise Users. The individual accepting these Enterprise Terms on behalf of your Enterprise will be assigned as the initial Admin. An Admin may grant Admin privileges to other Enterprise Users as needed. At least one Admin must remain assigned to oversee your Admin Console. You authorize each Admin to act on your behalf, and you are responsible for all actions and omissions of your Admins.

No Consumer Rights. The LearnVantage Services and these Enterprise Terms are intended solely for business, government, educational, or non-profit entities and are not offered to individual consumers for personal, family, or household use. Accordingly, to the fullest extent permitted by law, no consumer protection laws or rights apply to your purchase or use of the LearnVantage Services.

Enterprise Responsibility. You, as the Enterprise, must ensure that your Enterprise Users comply with the Enterprise Terms. You will take full responsibility for the actions and behavior of your Enterprise Users, such as but not limited to any orders they may place with us and any access to our LearnVantage Services by leveraging the User Profiles.

Access Allocation Reassignment. Unless otherwise specified in the Offering-Specific Terms, You may reassign an Access Allocation from one Enterprise User to another Enterprise User without requiring an additional Access Allocation purchase, provided that, except as expressly permitted by us, Access Allocations may not be: (A) reassigned more than once every 30 days, or (B) used in any shared license or similar deployment model.

Corporate Email Domain. If you are required or registered through your corporate email domain for the LearnVantage Services provision, we may refuse access to our LearnVantage Services if you do not own or control the domain you specify.

User Conduct. By interacting, accessing or using the LearnVantage Services you agree to abide by the Acceptable Use Policy, intended to ensure an optimal learning experience for you and your Enterprise. Enterprise Users behaving in violation of the Acceptable Use Policy or the Enterprise Terms may have their LearnVantage Services access terminated without a refund.

For information about how we collect, use, share, or otherwise process your personal data and for what purposes if you use our LearnVantage Services, please see our Privacy Policy.

For details about the information we collect by using cookies and other similar technology, please see our Cookie Policy.

For support inquiries, please contact: support@accenturelearnvantage.com

User Content. During the provision of the LearnVantage Services, Enterprise Users may have the ability to upload User Content. Accenture is not responsible for the User Content and does not guarantee that any such User Content is accurate, truthful, up to date, reliable, or appropriate and disclaims any and all liability to you to the fullest extent of the law related to such User Content.

User Content Conditions. With respect to any User Content you share with Accenture or that is otherwise made available to Accenture during the provision of LearnVantage Services, you hereby grant Accenture an irrevocable, worldwide, perpetual, royalty-free and non-exclusive license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such User Content or otherwise exploit the User Content, with the right to sublicense such rights (to multiple tiers), for any purpose.

As the Enterprise, you will ensure that your Enterprise Users will not provide any User Content that:

• They do not have all necessary rights, licenses and/or clearances to provide
• Is known to be inaccurate or incomplete
• Requires Accenture to pay any third-party fees
• Infringes or misappropriates any third party's rights
• Is restricted by laws regarding the transmission of technical data exported from the United States or the country in which they reside
• Will breach or infringe these Enterprise Terms, more specifically the Acceptable Use Policy

User Feedback. Any ideas and/or feedback an Enterprise User may have regarding the LearnVantage Services may only be submitted under the Accenture LearnVantage Feedback Policy.

License. Subject to your compliance with these Enterprise Terms, and unless otherwise stated in the Offering-Specific Terms or the Order Form, Accenture hereby grants you a freely revocable, non-exclusive, non-transferable, non-sublicensable (except to your Enterprise Users and no further) limited right, to (a) access, internally use and display the LearnVantage Services, at your location solely as necessary to participate in the LearnVantage Services as permitted hereunder, and (b) download the Practice Materials as necessary for those certain LearnVantage Services.

You must abide by all copyright notices or restrictions contained in the LearnVantage Content and you may not delete any attributions, legal or proprietary notices on where visible in the LearnVantage Content or LearnVantage Services.

Educational Partners. Accenture may make certain LearnVantage Services available to Enterprise Users in partnership with, or on behalf of, its Educational Partners. You acknowledge and agree that any LearnVantage Service affiliated with an Educational Partner may be subject to terms, policies, and procedures of the applicable Educational Partner in addition to these Enterprise Terms.

Certifications Award. Certain LearnVantage Services are structured or coordinated into a program format and may result in the award of a Certificate. A Certificate is awarded at the sole discretion of Accenture, Educational Partner or your Enterprise, depending on the LearnVantage Service. Any Certificate is issued solely to acknowledge participation in the applicable LearnVantage Service. It does not constitute a state-recognized qualification, diploma, or vocational certification under any applicable law.

Reservation of Rights. Accenture may, at any time and from time to time, modify, update, suspend, or discontinue any LearnVantage Services, Programs, or any part thereof, whether temporarily or permanently, with or without prior notice.

Third-Party Services. Certain LearnVantage Services may include components, services or content delivered by Educational Partners or third-party licensors. LearnVantage Services may provide access to or integrate with third-party tools or platforms (for example, Zoom or similar services) that are not operated or controlled by Accenture.

Information and materials made available through the LearnVantage Services and the LearnVantage Content are confidential and proprietary to Accenture and/or its licensors. You may access and use the LearnVantage Services only as expressly permitted under the Enterprise Terms and any applicable Order Form or Offering Specific-Terms.

Prohibited Conduct. Except where the Enterprise Terms explicitly allow, you must not, and must not permit any third party to:

Licensing & Access

• Use the LearnVantage Services without, or in conflict with, a valid license, order, or agreement
• Share accounts or credentials, or enable others to access the LearnVantage Services through your User Profile
• Create multiple or fraudulent accounts, or use accounts to evade enforcement actions, suspensions, or termination

Commercial Misuse

• Resell, sublicense, lease, lend, or provide the LearnVantage Services on a service-bureau, outsourcing, timesharing, hosted service, membership, or subscription basis
• Publish, distribute, or exploit any portion of the LearnVantage Services or LearnVantage Content for commercial purposes beyond the scope granted

Technical Restrictions

• Alter, adapt, translate, port, or otherwise modify any part of the LearnVantage Services
• Reverse engineer, decompile, disassemble, or attempt to derive or reconstruct any underlying source code, data structures, models, algorithms, processes, or methods
• Circumvent, disable, or interfere with technical, security, rate-limiting, access-control, or usage restrictions in the LearnVantage Services
• Access or attempt to access the LearnVantage Services other than via interfaces we provide or authorize
• Use high-volume or automated tools (e.g., robots, crawlers, spiders, scripts, browser plugins/extensions) to scrape, harvest, mine, or extract data from the LearnVantage Services

AI/ML Use of Outputs

• Use the LearnVantage Services—or any content, data, output, or information obtained from them—to create, train, test, validate, or improve machine learning or artificial intelligence models, unless we expressly permit this in writing

Platform Integrity

• Interfere with, degrade, or disrupt the LearnVantage Services, servers, or networks (including denial-of-service attacks or load manipulation)
• Frame, mirror, place popups over pages, or otherwise alter the display or presentation of the LearnVantage Services
• Artificially manipulate metrics, rankings, or engagement

User Content & Conduct

• Upload, transmit, store, or make available any code, files, or content that contains malware, viruses, or harmful components
• Infringe, misappropriate, or violate any intellectual property or other proprietary rights
• Engage in unlawful, abusive, harassing, threatening, defamatory, or otherwise harmful conduct
• Misrepresent your identity or affiliations, impersonate any person or entity
• Send or facilitate unsolicited or deceptive communications (e.g., spam, phishing, pyramid schemes)

The LearnVantage Services, LearnVantage Content including all related content, materials, and functionality, are owned and operated by Accenture and/or its licensors. This includes, without limitation, online courses, lectures, videos, assessments, programming assignments, code samples, documentation, presentations, audio and visual elements, layouts, and any other materials made available through the LearnVantage Services. All such LearnVantage Content is protected by copyright, patent, trademark, trade secret, and other intellectual property laws in the United States and internationally.

Accenture trade names, trademarks, service marks, and logos that appear within the LearnVantage Services ("Marks") are the property of Accenture and are protected under applicable laws. All other trademarks, service marks, and logos appearing in the LearnVantage Services are the property of their respective owners.

Except as expressly permitted under these Enterprise Terms, we do not grant you any rights in patents, copyrights, trade secrets, trademarks, or other proprietary rights in the LearnVantage Services or LearnVantage Content.

We reserve all rights not expressly granted under these Enterprise Terms.

Ownership. As between you and Accenture, you (as an Enterprise or Enterprise User, as applicable) retain all rights and ownership of your Enterprise Content. We do not claim any ownership rights to your Enterprise Content.

License to Enterprise Content. You grant Accenture a non-exclusive, worldwide, royalty-free license to use your Enterprise Content solely for the following purposes:

• Reproduce: Host your Enterprise Content on secure servers, create backup copies, enable caching through content delivery networks
• Distribute: Publish or share your Enterprise Content with third-party platforms or services as instructed by you
• Create derivative works: Generate thumbnails, optimize file formats, remove backgrounds, or perform automated translations
• Publicly display: Make your Enterprise Content viewable or playable on public or third-party properties at your direction
• Publicly perform: Enable playback of your files on third-party platforms at your direction
• Sublicense: Accenture may sublicense these rights to trusted third parties acting on its behalf

Payment Method & Authorization. To access LearnVantage Services, you must provide a valid payment method as indicated during the ordering process ("Payment Method"). You authorize Accenture or its authorized payment processors to store and use your Payment Method for billing purposes related to LearnVantage Services.

Fees & Charges. You agree to pay all applicable fees for the LearnVantage Services you purchase as they become due. Fees may vary based on your location, Payment Method, currency, or contractual arrangements. Your transaction may be subject to foreign exchange rates, international transaction fees, or other charges imposed by your financial institution.

Taxes and Third-Party Costs. You as the Enterprise are solely responsible for all applicable taxes, duties, and third-party charges, including but not limited to VAT, GST, credit card fees, foreign exchange fees, and data plan charges. Accenture is not responsible for these costs.

Purchase Orders. No provision of any Enterprise Purchase Order or other business form employed by Enterprise will supersede the terms and conditions of the Enterprise Terms, and any such document relating to the Enterprise Terms shall be for administrative purposes only with no legal effect.

Collection & Remedies. If you fail to pay any amounts owed, Accenture may take reasonable steps to collect such amounts, and you agree to reimburse Accenture for all related collection costs and expenses. Accenture reserves the right to suspend or terminate access to LearnVantage Services for non-payment.

Promotions & Pricing. Not all promotions or pricing options are available in all regions or to all Enterprise Users.

Cancellations & Refunds. Cancellations and any applicable refunds are subject to Accenture's Refunds & Cancellation Policy - Exhibit D.

Your Warranty. You and your Enterprise Users must have all necessary licenses and permissions to: (A) use your Enterprise Content; and (B) the rights necessary to grant the licenses in the Enterprise Terms.

Limited Warranty. Unless otherwise specified, Accenture warrants, for Enterprise's benefit only, that it will provide the LearnVantage Services in accordance with any descriptions set forth on the applicable Order Form. Accenture's sole liability (and Enterprise sole and exclusive remedy) for any breach of this warranty shall be, at no charge to Enterprise, for Accenture to use commercially reasonable efforts to correct the reported non-conformity, or if Accenture determines such remedy to be impracticable, either party may terminate the applicable portion of the LearnVantage Service and Enterprise shall receive as its sole remedy a refund of any fees Enterprise has pre-paid for use of such LearnVantage Service for the terminated portion.

Disclaimer. YOU AS THE ENTERPRISE AND ENTERPRISE USER EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF ANY OF THE LEARNVANTAGE SERVICES AND ALL LEARNVANTAGE CONTENT IS AT YOUR SOLE RISK AND RESPONSIBILITY. THE LEARNVANTAGE SERVICES (INCLUDING ANY LEARNVANTAGE CONTENT) ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Indemnity. You agree to indemnify, defend and hold harmless Accenture, its Affiliates and its third-party providers ("Protected Entities") and each of their officers, directors, agents, employees, and assignees from any and all claims, liabilities, expenses and damages, including reasonable attorneys' fees and costs, made by any third party relating to or arising out of (a) your use or attempted use of the LearnVantage Services in violation of this Enterprise Terms, (b) your use or attempted use of any code, program, data, information or any other LearnVantage Content provided through the LearnVantage Services in a manner inconsistent with this Enterprise Terms (c) your use or your violation of any law or rights of any third party, or (d) your information you post or otherwise make available on or through the LearnVantage Services.

Unless stated in the Offering-Specific Terms, in no event shall the Protected Entities be liable to you or anyone else for any special, incidental, indirect, consequential, moral, exemplary or punitive damages whatsoever, regardless of cause, including losses and damages (A) resulting from loss of use, data, reputation, revenue, or profits; (B) based on any theory of liability, including breach of contract or warranty, negligence, or other tortious action; or (C) arising out of or in connection with your use of or access to the LearnVantage Services.

Nothing in the Enterprise Terms limits or excludes our liability for gross negligence, intentional misconduct of Accenture or its employees, death, or personal injury.

Protected Entities' total liability in any matter arising out of or related to the Enterprise Terms is limited to the aggregate amount that you paid for access to the LearnVantage Services during the three-month period preceding the event giving rise to the liability.

Unless otherwise stated in the applicable Offering-Specific Terms, Accenture may immediately suspend or terminate your access to LearnVantage Services or Programs at its discretion if:

• You breach these Enterprise Terms or act in a manner that indicates you do not intend or are unable to comply
• You fail to pay any fees when due
• You engage in conduct that is abusive, threatening, or harassing toward Accenture or its personnel
• You repeatedly submit complaints in bad faith or without reasonable basis after being asked to stop
• Continued provision of the LearnVantage Services would violate applicable law or regulatory requirements
• Accenture elects to discontinue the LearnVantage Services, in whole or in part

Upon termination, access to LearnVantage Services and any associated Enterprise Content may be lost.

Upon the expiration or termination of the Enterprise Terms, some or all of the LearnVantage Services may cease to operate without prior notice. Your indemnification obligations, our warranty disclaimers and limitations of liabilities, and the dispute resolution provisions stated in the Enterprise Terms will survive.

If you are an Enterprise, then Accenture may, no more than once every twelve (12) months, upon at least seven (7) days' prior notice to you, appoint our personnel or an independent third-party auditor who is obliged to maintain confidentiality, to inspect (including manual inspection, electronic methods, or both) your records, systems, and facilities to verify that your installation and use of LearnVantage Services comply with our Enterprise Terms.

Additionally, you will provide us with all records and information requested by us within thirty (30) days of our request in order for us to verify that the installation and use of any and all LearnVantage Services is in conformity with your valid licenses we provided.

Trade Sanctions. You represent and warrant that neither you, your Affiliates, nor any Enterprise Users accessing LearnVantage Services are:

• Located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions (including, without limitation, Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk, or Luhansk regions of Ukraine)
• Identified on any applicable sanctions or restricted party list, including the U.S. Office of Foreign Assets Control (OFAC) Specially Designated Nationals (SDN) List, the U.S. Department of Commerce Denied Persons List, or similar lists maintained by the European Union, United Kingdom, or other relevant authorities
• Otherwise subject to restrictions that would prohibit Accenture from providing LearnVantage Services under applicable trade, export control, or sanctions laws

Export Compliance. LearnVantage Services, and your use of them, are subject to laws, restrictions, and regulations of the United States and other jurisdictions that govern the import, export, and use of the LearnVantage Services. By using the LearnVantage Services, you agree to comply with all such laws, restrictions, and regulations.

Severability. If any provision of the Enterprise Terms is held invalid or unenforceable for any reason, the remainder of the Enterprise Terms will continue in full force and effect and such provision shall be ineffective only to the extent of such invalidity or unenforceability.

No Waiver. Any delay or failure on the part of Accenture to enforce any rights under this Enterprise Terms to which it may be entitled shall not, in any event, be construed as a waiver of the right and privilege to do so at any subsequent time.

Neither party will be liable to the other for any delay or failure to perform any obligation (other than your payment obligations to Accenture) under the Enterprise Terms if the delay or failure is due to unforeseen events, which occur after the effectiveness of the Enterprise Terms and which are beyond the reasonable control of the parties, such as strikes, blockade, war, terrorism, riots, natural disasters, refusal of license by the government or other governmental agencies, in so far as such an event prevents or delays the affected party from fulfilling its obligations and such party is not able to prevent or remove the force majeure at reasonable cost.

Accenture may freely transfer or assign any portion of its rights or delegate its obligations under these Enterprise Terms. You shall not transfer or assign, by operation of law or otherwise, any portion of your rights or delegate your obligations under these Enterprise Terms without the prior written consent of Accenture, and any attempt to do so shall be considered null and void.

To Accenture: Accenture Legal Department, 161 N. Clark Street, Suite 2300, Chicago, IL 60601

To You: We may notify you by your email or postal mail entered in the Order Form, or other legally accepted means.

Each party agrees to protect the other party's Confidential Information with at least the same degree of care it uses to protect its own confidential information (but no less than reasonable care), and not to use or disclose such Confidential Information except as necessary to perform its obligations or exercise its rights under these Enterprise Terms.

The Receiving Party may disclose Confidential Information to its employees, contractors, or Affiliates who have a need to know and are bound by confidentiality obligations at least as protective as those herein. The Receiving Party may disclose Confidential Information if required by law, regulation, or court order, provided it gives prompt written notice to the Disclosing Party (where legally permitted) and cooperates in seeking confidential treatment.

These confidentiality obligations survive for five (5) years after termination or expiration of these Enterprise Terms, except for trade secrets, which remain protected as long as they qualify as trade secrets under applicable law.

Initial Dispute Resolution. We are available by email at support@accenturelearnvantage.com to address any concerns you may have regarding these Enterprise Terms or the LearnVantage Services. Most concerns may be quickly resolved in this manner. Each of you and we agree to use best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations.

Exclusive Venue for Litigation. The parties agree that any litigation between them shall be filed exclusively in state or federal courts located in Chicago, Illinois. In the event of litigation relating to these Enterprise Terms, the parties agree to waive, to the maximum extent permitted by law, any right to a jury trial, except where a jury trial waiver is not permissible under applicable law.

These Enterprise Terms, together with any Order Form, Offering-Specific Terms, policies, or documents incorporated by reference, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, proposals, negotiations, representations, and communications, whether written or oral, relating to such subject matter.

No terms or conditions stated in any Purchase Order or other business form provided by you shall modify or supplement these Enterprise Terms, and any such terms are hereby rejected and shall have no force or effect.

Except as otherwise provided in the "Updates to Terms" section, any amendment or modification to these Enterprise Terms must be made in writing and signed by authorized representatives of both parties. These Enterprise Terms prevail over any conflicting terms in any other agreement, unless expressly stated otherwise in a written amendment signed by both parties.

Effective Date - 1st of January 2026

Accenture does not accept, review or consider any unsolicited ideas, proposals, materials, suggestions, bug reports, artwork, content or the like, including for products, coursework, services, promotions, technologies, product improvements, processes, marketing strategies, product names, content or creative materials (all of the foregoing "submissions"). Please do not send or provide any submissions in any form to Accenture or any of its employees or contractors.

The purpose of this policy is to avoid potential misunderstandings or disputes when Accenture products, services, technologies, advertising, promotions, marketing campaigns or content might seem similar to submissions provided to Accenture.

Idea Submission Terms

If, despite our request that you not send us your submissions, you still submit them, then regardless of what your correspondence says, the following terms will apply to your submissions. You agree that: (1) your submissions and their contents along with related intellectual property rights will automatically become the property of Accenture, without any payment or any other form of compensation to you; (2) Accenture may use or redistribute the submissions and their contents for any purpose and in any way on an unrestricted basis; (3) there is no obligation for Accenture to review the submissions; and (4) there is no obligation to keep any submissions confidential.

Feedback Terms

Accenture does, however, welcome your feedback regarding many areas of Accenture's existing business. If you want to send us feedback, we request that you submit it to support@accenturelearnvantage.com. Please provide only specific feedback on Accenture's existing products, services, and promotion/marketing strategies to this email address; do not send or provide any other submissions.

Feedback and Information

Any feedback you provide to Accenture will be deemed to be non-confidential and not proprietary. Accenture will be free to use and redistribute such information on an unrestricted basis, without any compensation to you.

Effective Date: 1st of January 2026

Applies To: All users of LearnVantage Services, including Enterprise Users, instructors, moderators, and participants in Programs, Sessions, labs, assessments, and community spaces.

1. Purpose

This Acceptable Use Policy ("AUP") sets the standards of conduct expected when accessing LearnVantage Services. It ensures a safe, respectful, and integrity-driven learning environment for all participants.

2. Core Principles

When using LearnVantage Services, you agree to:

• Act respectfully toward all participants, instructors, and Accenture personnel
• Maintain integrity in all learning activities
• Use LearnVantage Services only for lawful and authorized purposes
• Comply with this AUP, the LearnVantage Enterprise Terms, and any Program-specific rules

3. Prohibited Conduct

You must not:

• Harass, bully, threaten, or discriminate against any individual
• Share or post content that is obscene, defamatory, infringing, or illegal
• Engage in cheating, plagiarism, or unauthorized sharing of assessments or solutions
• Misuse community spaces by posting disruptive, offensive, or harmful content
• Attempt to gain unauthorized access to LearnVantage systems or data
• Use LearnVantage Services for fraudulent or unlawful activities

4. Integrity in Learning

• Submit only your own work for assessments and projects
• Do not share restricted solutions or testing materials
• Attribute external sources where permitted by Program guidelines
• Understand that violations may result in removal from Programs without refund

5. Community Standards

• Contribute constructively in forums, chats, and collaborative spaces
• Respect diversity of opinions and maintain professionalism in all interactions

6. Enforcement

Accenture may:

• Remove content or restrict access to community spaces
• Suspend or terminate access to LearnVantage Services for violations of this AUP or the Enterprise Terms
• Revoke certificates or completion records obtained through misconduct
• Remove participants from Programs without refund for serious or repeated violations

7. Reporting

Report violations through support@accenturelearnvantage.com. Accenture will review reports promptly and take appropriate action.

8. Enterprise Responsibilities

Enterprises providing LearnVantage access to their users must:

• Ensure compliance with this AUP
• Secure necessary consents for processing user content and participation data

9. Updates

Accenture may update this AUP periodically. Material changes will be communicated through reasonable channels.

Effective Date: 1st of January 2026

These Offering-Specific Terms govern your use of Software ("Terms") and are incorporated by reference into the LearnVantage Enterprise Terms. Capitalized terms not defined here have the meaning given in the Enterprise Terms.

1. Use of LearnVantage Software

1.1 Subscription-Based License

If LearnVantage Software is provided as part of a subscription for a LearnVantage Service or part of the delivery modality for certain LearnVantage Services (such as Instructor-led Trainings), then subject to your compliance with the Enterprise Terms, Accenture grants you a non-exclusive license to install and use the Software:

• For the duration of your active subscription or limited to the duration of the specific LearnVantage Service
• Consistent with the number of Access Allocations purchased
• In accordance with these Terms and accompanying documentation

1.2 Restrictions

You must:

• Retain all proprietary notices on permitted copies
• Not host, stream, or allow remote third-party access to the Software
• Not circumvent access controls or develop tools to do so
• Not rent, lease, sell, sublicense, or transfer rights except as expressly permitted

1.3 Geographic Specific Licensing

Licenses must be installed and used only in the country of purchase unless otherwise allowed by Accenture, described in the Order Form. Accenture may suspend or terminate access to the Software if this condition is not followed.

1.4 Updates

Certain LearnVantage Services might offer for Software may include mechanisms to automatically download updates (bug fixes, new features, versions). You agree to receive such updates as part of your use.

2. Third-Party Notices

Software may include third-party components subject to their own terms, that will be communicated to you upon request to support@accenturelearnvantage.com.

3. Application Platform Terms

If the LearnVantage Software is downloaded from the Apple App Store, Microsoft Store or Google Play, you acknowledge and agree that these third-parties have no obligation to provide any maintenance or support services for the Software and it remains your full responsibility to comply with the terms these third-parties may have.

Effective Date: 1st of January 2026

This Refunds & Cancellation Policy ("Policy") applies to all purchases of LearnVantage Services for Enterprises and is incorporated by reference in Accenture LearnVantage Terms. By instructing your Enterprise User to complete an Order Form, you agree to the terms below.

1. General Principle

Refunds are not provided for Enterprise purchases except as expressly stated in this Policy. Accenture is not required to offer refunds under most applicable laws for business-to-business transactions, except where mandatory law requires otherwise.

2. Cancellation of Access Allocations

Enterprises may cancel an Access Allocation only if the allocation has not yet been confirmed by Accenture for that Order Form. Once confirmed, cancellation terms depend on the scheduled start date of the Program or LearnVantage Service.

3. Cancellation Fees

3.1 For LearnVantage Services (not applicable for Instructor-Led Training):

• More than 90 days before start date - Full refund of prepaid fees for that Access Allocation
• Between 90 and 30 days before start date - 50% cancellation fee applies; remaining balance refunded
• Less than 30 days before start date - 100% of fees payable; no refund

3.2 For Instructor-Led Training delivered Programs:

• More than 14 days before start date - Full refund of prepaid fees for that Access Allocation
• Less than 14 days before start date - 100% of fees payable; no refund

4. No Refund After Program Commencement

Once a Program or LearnVantage Service has started, no refunds will be issued for cancellations, withdrawals, or non-attendance.

5. Enterprise Responsibility

Enterprises are responsible for:

• Managing Access Allocations through the Admin Console
• Ensuring timely cancellation requests in accordance with this Policy

6. Exceptions

Accenture may, at its discretion, issue a pro rata refund only if:

• Accenture cancels the Program or Service in its entirety
• Cancellation is required by law or regulatory mandate

7. How to Cancel

Cancellation requests must be submitted in writing to your Accenture representative or through the designated LearnVantage support channel. The effective date of cancellation is the date Accenture receives the request. Please contact support@accenturelearnvantage.com for more information.

Effective Date: 1st of January 2026

These Offering-Specific Terms ("Terms") govern your participation in certain LearnVantage Services described as and are incorporated by reference into the LearnVantage Enterprise Terms. Capitalized terms not defined here have the meaning given in the Enterprise Terms.

Definitions

• "Program Period" means the proposed start date and end date of a certain Program as indicated via the Accenture LearnVantage website or described in the Order Form
• "Learning Platform" means the hosted solution and software made available by Accenture for Enterprise's access and use for remote virtual training sessions
• "Training Event" means the listed Program available in Enterprise User's jurisdiction that they can choose to enroll

Enterprise Participation

Subject to Client's compliance with the Enterprise Terms and the Order Form and payment of applicable fees, Accenture grants Enterprise a limited, revocable, non-transferable, non-sublicensable (except to Enterprise Users), royalty-free right for Enterprise Users to receive an Access Allocation for Instructor-led Training Programs solely during the Program Period for learning purposes. No other rights are granted, and offline reuse or distribution of any LearnVantage Content as made available with a Program beyond the Program Period is prohibited.

Access Allocation. For Instructor-led Training Programs, the Enterprise and its Admins may not modify, reassign, or cancel an Access Allocation assigned to a specific Enterprise User without Accenture's prior written consent.

Scope & Delivery

Enterprise will ensure that the purchases of Programs subject to Instructor-led Trainings is done with enough time in advance before the Program Period of such Training Event.

Delivery. Programs delivered through Instructor-led Trainings may be delivered in-person, virtually, or in hybrid formats as specified in the Training Event or the Order Form.

Program design. Accenture or its Educational Partner designs and delivers the Program curriculum, materials and sessions and retains control over delivery means and instructor assignment, subject to availability.

Suitability. Enterprise is solely responsible for determining the suitability of the LearnVantage Content for its intended use.

No learning outcome. Programs are designed to support skill development and learning objectives; the actual outcome depends entirely on each individual's engagement and uptake of the Program and Accenture cannot guarantee any particular learning outcome.

Certificates

Upon completion of the Program and subject to Enterprise Users meeting any stated attendance and/or assessment requirements:

• Accenture or its Educational Partner may issue a Certificate for Enterprise selected Enterprise Users
• Such Certificate is a recognition of participation only and does not constitute an academic degree, professional license, or industry-regulated certification
• Accenture does not guarantee any third-party recognition of the Certificate

Program and Platform Operations

• Updates: Accenture may update or modify the Learning Platform and will notify the Enterprise in advance of any material changes affecting access or use
• Monitoring: Accenture may monitor Enterprise User access to the Learning Platform solely to verify compliance with the Enterprise Terms
• Security: The security of the Accenture systems and environments of the Learning Platform provided under for Instructor-led Training purposes shall be governed by Accenture's information security policies and standards

Travel Costs and Expenses

Enterprise Users participating in Instructor-led Trainings must make their own arrangements for accommodations. Any information shared by Accenture is provided solely for convenience. In no event, including where Programs are cancelled, will Accenture be liable for any accommodation costs.

Cancellation of Programs

Except as otherwise stated in these Terms, any cancellation or reschedule requested by you shall be subject to Accenture's Refunds & Cancellation Policy.

Notwithstanding Section 3.2., Accenture reserves the right to cancel any Training Event or Program at any time for any reason. Accenture will inform the Enterprise of such cancellation and offer the Enterprise an alternative Training Event option or a full refund of the price paid, at Accenture's sole discretion.

Health & Safety

For Programs that are delivered on site, additional health and safety measures may be applicable. If Accenture requires additional health and safety measures it will inform Enterprise in advance of the Program via email. Non-compliance with any additional health and safety measures will be considered a cancellation by Enterprise.

Subcontracting

Accenture may use subcontractors to provide all or part of the Instructor-led Training under the specific Order Form. Accenture remains responsible for breaches of the Enterprise Terms caused by its subcontractors in relation to Instructor-led Training and the performance of any subcontractor to the same extent as if it would be performed by Accenture.