How to track your order

After you submit an order on Accenture LearnVantage, you will see an on-screen confirmation and receive a confirmation email. Keep your order number from that email — it is the fastest way for the support team to look up your purchase.

How order tracking works

LearnVantage currently tracks orders offline. There is no live order-status page in the portal yet. To check on an order, email the support team with your order number and the email address used at checkout.

Contact support

Write to support@accenturelearnvantage.com if you need help with:

• Checking the status of a submitted order
• A mistake in learner or billing details
• An invoice or payment follow-up after you submitted checkout

Include your order number, full name, and the billing email in your message so the team can respond more quickly.